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about eGift Cards

about eGift Cards

Purchasing

Where can I buy a jane iredale eGift card?
You can buy an eGift Card in one of several denominations, by simply adding it to your cart like your favorite lip gloss! If you feel at all uncertain, our Beauty Advisors are happy to help you. Please call them at 1-877-869-9420.

How will the eGift Cards be delivered?
The lucky recipient of your eGift Card will get a lovely email of the virtual “card” with a unique redemption code and a personal note from you (which you may add during your eGift card purchase). Your name and email address are included too, so they know who was so kind and generous to them.

How much does shipping cost?
There is no charge for emailing the eGift card. Priority shipping is free on all purchases from jane iredale, but if the recipient of your eGift card wants to upgrade their shipping to get their goodies faster, shipping rates can be deducted from the amount in the card.

Redeeming

Where can jane iredale eGift Cards be redeemed?
eGift Cards can be redeemed online at janeiredale.com or with the help and advice of a Beauty Advisor by calling 1-877-869-9420.

How do I redeem my jane iredale eGift Card?
- Visit janeiredale.com and choose the items you want to buy, and add them to your bag. If you need advice or information, please call our helpful Beauty Advisors at 1-877-869-9420. When you have everything you want, proceed to checkout.
- At checkout, enter the eGift Card redemption code you received.
- If the total amount of your order exceeds the total value on your jane iredale eGift Card, please enter a valid credit card for the remaining balance. The total value on your jane iredale eGift Card will be used first before any amount is charged to your credit card.
- When the amount of your order is less than the value on your jane iredale eGift Card, any unused balance will remain on your jane iredale eGift Card for future use.

How to check your balance
Please call a Beauty Advisor at 1-877-869-9420 to check your balance.

Sales Tax
- There is no sales tax on a jane iredale eGift Card.
- Taxes are applied to purchases paid when redeeming jane iredale eGift Cards, according to applicable sales tax in the state where the package will be shipped.

Returns and Exchanges
- Refunds for returned items are credited to the original payment method, so if the returned item was bought using an eGift card, its value will be returned to the eGift card and stored for future purchases. Please click here: https://janeiredale.com/us/en/shop/returns.htm for more information about returns and exchanges.
- If you want to return an eGift Card, the remaining balance will be refunded to the original buyer, on whatever they used to purchase it (e.g. their credit card).

Lost or stolen eGift Cards
Please call 1-877-869-9420 to report a lost or stolen jane iredale eGift Card. Lost or stolen cards must be reported within one week of the loss; holders will not be liable for purchases within this time period.

Terms and Conditions
jane iredale eGift Cards are redeemable for merchandise only, not for cash. They have no expiration date and no service fees. Promotional offers and discounts may not be applied to the purchase of jane iredale eGift Cards, nor can the jane iredale eGift Cards be used to meet promotional thresholds. However, promotional or special purchases may be made when redeeming the eGift card.

The use of jane iredale eGift Cards online is subject to janeiredale.com Terms of Use and Privacy Notice.

jane iredale has the right, in addition to any other available remedies, to close customer accounts or require alternative forms of payment if a fraudulently obtained jane iredale eGift Card is redeemed or sought to be redeemed.

If a jane iredale eGift Card code fails to function correctly, please call our Beauty Advisors at 1-877-869-9420. The sole remedy for any such failure shall be replacement of the jane iredale eGift Card.

If you have further questions about jane iredale eGift Cards, we are happy to help! Please contact us at 1-877-869-9420.