The Beauty Advisor role handles customer service and order fulfillment for janeiredale.com. The role provides best-in-class customer service through phone, chat, email and virtual consultations. Beauty Advisors are experts in providing beauty advice and application guidance. Order fulfillment support is provided to follow through on the customer service and to process orders to be delivered to the customer. This is a full-time position located at our global headquarters in Great Barrington, Massachusetts.

Responsibilities and Duties

- Engage promptly and enthusiastically to all customer inquiries.

- Advise customers on application, color and use of products.

- Share in-depth knowledge across our range of makeup and skincare.

- Communicate clearly and politely both verbally and in written format.

- Listen and understand the needs of the customer.

- Build lasting relationships with customers.

- Handle and resolve customer concerns.

- Contribute to a team environment and workload.

- Process orders (pick, pack, ship).

Qualifications

- Computer literacy required

- High School Diploma required, AA or BA preferred

- Experience in customer service and/or hospitality preferred.

- Warm, cheerful, and enthusiastic

- Ability to prioritize

- Attention to detail and accuracy

- Passionate about makeup and skincare

- Can lift up to 30lbs.

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

The Shop Assistant role provides supplies, stock room organization and order fulfilment for janeiredale.com. The role contributes to providing best-in-class customer service through neat, accurate and timely order processing that will be delivered to our customers. This is a full-time position located at our global headquarters in Great Barrington, Massachusetts.

Responsibilities and Duties

• - Process orders (pick, pack, ship) through a computer-based shipping platform.
• - Put away daily warehouse order.
• - Organize stock room and replenish bins as needed.
• - Ensure shoppers’ order requests and/or specific order needs are resolved via a Beauty Advisor.

Qualifications

• - Computer literacy required.
• - High School Diploma required, AA or BA preferred
• - Warm, cheerful, and enthusiastic
• - Ability to prioritize
• - Attention to detail and accuracy
• - Can lift up to 30lbs.

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

The Graphic Designer is a talented and motivated designer with a strong print and digital background who can provide the Art Director with design support for all brand projects. This position will work on image retouching, as well as print and digital designs to support the creative team.

They must be capable of taking direction and executing against it while clearly communicating any challenges he/she anticipates. They are responsible for creating engaging creative and facilitating adjustments and layout revisions. They ensure timely delivery of work and manage numerous projects simultaneously. The Graphic Designer will work closely with the Art Director, designers as well as the marketing team, developers, and video editors.

KEY RESPONSIBILITIES:

• - Image retouching
• - Design adjustments and layout changes
• - Take direction from the Art Director
• - Provide final files for print and web, knowledge of optimal format to use based on the particular application.
• - Assist on photo and video shoots
• - Manage and organize prop library
• - Execute designs for marketing channels including digital, collateral, presentations, websites, videos, email campaigns, and event materials to support various marketing initiatives and reinforce the brand.
• - Maintain photo libraries, style guides and templates for production
• - Manage and design projects from beginning to end with excellent communication and project management skills.
• - Stay up-to-date on design trends and new technologies.
• - Contribute new ideas and provide innovative design solutions in support of objectives and initiatives.

Qualifications & Requirements:

• - Bachelor’s degree required in Graphic Design
• - In depth knowledge of InDesign, Photoshop, Illustrator, and InDesign
• - Strong knowledge of web design best practices a plus
• - Experience with Adobe AfterEffects & video editing a plus
• - Intermediate skills in PowerPoint, Word and Excel
• - Positive, can-do attitude with the desire to build something.
• - Ability to adapt quickly to direct and constructive feedback.
• - Strong sense of urgency combined with close attention to detail
• - Ability to manage multiple projects/activities seamlessly within a fast-paced setting

Additional Skills:

• - Basic knowledge of HTML.
• - Experience with Adobe AfterEffects & video editing is a plus.

• - Intermediate to Advanced skills in PowerPoint, Word and Excel.
• - Able to work in both a Mac and PC based environment.
• - Positive, can-do attitude with the desire to build something.
• - Ability to adapt quickly to direct and constructive feedback.
• - Can independently identify and drive projects that support marketing objectives.
• - Communicates with others on workload issues and needs, the progress of work, and results.
• - Strong written and verbal communication skills
• - Organized, detail oriented, dependable with a great attitude
•  

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

Territory Manager - This position will cover Pennsylvania, New Jersey and Delaware. The successful candidate should be located in Philadelphia, PA.      
The Outside Sales Representative is responsible to execute and achieve the sales, marketing, education and other company plans within an assigned territory to achieve sales and market development objectives as established each year by the company.

Essential Accountabilities and Responsibilities:
Work closely with Regional Director (RD) to develop annual sales strategies and business plans for assigned territory. Maintains and grows existing accounts through regular planned sales cycles and strategic account visits, telephone calls, webinars and events demonstrating effective communication and follow through.

• - Develops and maintains optimal coverage using the most effective routing plan; adjusted as needed to reflect changes in the customer structure within the territory.
• - Targets, prospects, and opens new accounts incorporating the IC Business Planner, conforming to IC’s brand image and customer profile guidelines and standards. Conducts four account meetings per day and four prospect/cold calls per day (unless otherwise specified by RD) and follows-up on all leads (follow-up on home office leads is within a 24-hour period of receiving the lead).
  - Works closely with RD and Educators to develop and coordinate successful JI University class schedule and local educational/event calendar.
• - Participates in and supports all sales, marketing and educational programs and objectives set forth by IC (e.g., new account campaigns, new product launches, promotions, educational classes, trade shows, state board visits, Regional meetings, National Sales Meetings, etc.).
  - Provides regular, timely and meaningful market feedback and standard reporting to RD on sales activities, account visits, current business conditions, trends and competitive information as well as thorough documentation on account and lead contacts via the CRM and line management reporting procedures and standard forms.
•  

Education and Experience:
· High school degree required. AA or BA degree preferred.
· Minimum of two years outside sales experience, preferably in the beauty industry or consumer goods required.
· Prior experience with prospecting/cold-calling and opening new business a plus.
· Experience with servicing salons, spas, physician’s offices, retail merchants and the small business base preferred.
· Licensed esthetician/makeup artist a plus.

Other Skills and Competencies:
· Excellent written communication skills.
· Public speaking preferred but not necessary.
· Tradeshow Experience
· Home Office setup mandatory.
· Proficient in the following applications; Microsoft Office Word, Microsoft Office Excel and Microsoft Office PowerPoint and CRM Database.

Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K. The position requires 25% overnight travel (4 – 6 overnights per month).

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

Territory Manager –This position will cover Colorado, and a small portion of Montana and Wyoming. The successful candidate should be located in the Denver metropolitan area.The Territory Manager is responsible to execute and achieve the sales, marketing, education and other company plans within an assigned territory to achieve sales and market development objectives as established each year by the company.

Essential Accountabilities and Responsibilities:

Work closely with Regional Director (RD) to develop annual sales strategies and business plans for assigned territory. Maintains and grows existing accounts through regular planned sales cycles and strategic account visits, telephone calls, webinars and events demonstrating effective communication and follow through.

- Develops and maintains optimal coverage using the most effective routing plan; adjusted as needed to reflect changes in the customer structure within the territory. - Targets, prospects, and opens new accounts incorporating the IC Business Planner, conforming to IC’s brand image and customer profile guidelines and standards. Conducts four account meetings per day and four prospect/cold calls per day (unless otherwise specified by RD) and follows-up on all leads (follow-up on home office leads is within a 24-hour period of receiving the lead).

- Works closely with RD and Educators to develop and coordinate successful JI University class schedule and local educational/event calendar. - Participates in and supports all sales, marketing and educational programs and objectives set forth by IC (e.g., new account campaigns, new product launches, promotions, educational classes, trade shows, state board visits, Regional meetings, National Sales Meetings, etc.).

- Provides regular, timely and meaningful market feedback and standard reporting to RD on sales activities, account visits, current business conditions, trends and competitive information as well as thorough documentation on account and lead contacts via the CRM and line management reporting procedures and standard forms.

Education and Experience:

· High school degree required. AA or BA degree preferred.

· Minimum of two years outside sales experience, preferably in the beauty industry or consumer goods required.

· Prior experience with prospecting/cold-calling and opening new business a plus.

· Experience with servicing salons, spas, physician’s offices, retail merchants and the small business base preferred.

· Licensed esthetician/makeup artist a plus.

Other Skills and Competencies:

· Excellent written communication skills.

· Public speaking preferred but not necessary.

· Tradeshow Experience

· Home Office setup mandatory.

· Proficient in the following applications; Microsoft Office Word, Microsoft Office Excel and Microsoft Office PowerPoint and CRM Database.

Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K.

The position requires 25% overnight travel (4 – 6 overnights per month).

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

Territory Manager –This position will coverSan Francisco, South Bay Area, and Fresno.

Successful candidate should be located in San Jose, CA.  

The Territory Manager is responsible to execute and achieve the sales, marketing, education and other company plans within an assigned territory to achieve sales and market development objectives as established each year by the company.

Essential Accountabilities and Responsibilities:

- Work closely with Regional Director (RD) to develop annual sales strategies and business plans for assigned territory. Maintains and grows existing accounts through regular planned sales cycles and strategic account visits, telephone calls, webinars and events demonstrating effective communication and follow through.

- Develops and maintains optimal coverage using the most effective routing plan; adjusted as needed to reflect changes in the customer structure within the territory. - Targets, prospects, and opens new accounts incorporating the IC Business Planner, conforming to IC’s brand image and customer profile guidelines and standards. Conducts four account meetings per day and four prospect/cold calls per day (unless otherwise specified by RD) and follows-up on all leads (follow-up on home office leads is within a 24-hour period of receiving the lead).

- Works closely with RD and Educators to develop and coordinate successful JI University class schedule and local educational/event calendar. - Participates in and supports all sales, marketing and educational programs and objectives set forth by IC (e.g., new account campaigns, new product launches, promotions, educational classes, trade shows, state board visits, Regional meetings, National Sales Meetings, etc.).

- Provides regular, timely and meaningful market feedback and standard reporting to RD on sales activities, account visits, current business conditions, trends and competitive information as well as thorough documentation on account and lead contacts via the CRM and line management reporting procedures and standard forms.

Education and Experience:

• High school degree required. AA or BA degree preferred.
• Minimum of two years outside sales experience, preferably in the beauty industry or consumer goods required.
• Prior experience with prospecting/cold-calling and opening new business a plus.
• Experience with servicing salons, spas, physician’s offices, retail merchants and the small business base preferred.
• Licensed esthetician/makeup artist a plus.
•  

Other Skills and Competencies:

• Excellent written communication skills.
• Public speaking preferred but not necessary.
• Tradeshow Experience
• Home Office setup mandatory.
• Proficient in the following applications; Microsoft Office Word, Microsoft Office Excel and Microsoft Office PowerPoint and CRM Database.

Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K.

The position requires 25% overnight travel (4 – 6 overnights per month).

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

Territory Manager – This position will cover south Texas cities including San Antonio, McAllen, Austin and Corpus Christi. The successful candidate should be located in San Antonio, TX.The Territory Manager is responsible to execute and achieve the sales, marketing, education and other company plans within an assigned territory to achieve sales and market development objectives as established each year by the company.

Essential Accountabilities and Responsibilities:

Work closely with Regional Director (RD) to develop annual sales strategies and business plans for assigned territory. Maintains and grows existing accounts through regular planned sales cycles and strategic account visits, telephone calls, webinars and events demonstrating effective communication and follow through.

- Develops and maintains optimal coverage using the most effective routing plan; adjusted as needed to reflect changes in the customer structure within the territory. - Targets, prospects, and opens new accounts incorporating the IC Business Planner, conforming to IC’s brand image and customer profile guidelines and standards. Conducts four account meetings per day and four prospect/cold calls per day (unless otherwise specified by RD) and follows-up on all leads (follow-up on home office leads is within a 24-hour period of receiving the lead).

- Works closely with RD and Educators to develop and coordinate successful JI University class schedule and local educational/event calendar. - Participates in and supports all sales, marketing and educational programs and objectives set forth by IC (e.g., new account campaigns, new product launches, promotions, educational classes, trade shows, state board visits, Regional meetings, National Sales Meetings, etc.).

- Provides regular, timely and meaningful market feedback and standard reporting to RD on sales activities, account visits, current business conditions, trends and competitive information as well as thorough documentation on account and lead contacts via the CRM and line management reporting procedures and standard forms.

Education and Experience:

· High school degree required. AA or BA degree preferred.

· Minimum of two years outside sales experience, preferably in the beauty industry or consumer goods required.

· Prior experience with prospecting/cold-calling and opening new business a plus.

· Experience with servicing salons, spas, physician’s offices, retail merchants and the small business base preferred.

· Licensed esthetician/makeup artist a plus.

Other Skills and Competencies:

· Excellent written communication skills.

· Public speaking preferred but not necessary.

· Tradeshow Experience

· Home Office setup mandatory.

· Proficient in the following applications; Microsoft Office Word, Microsoft Office Excel and Microsoft Office PowerPoint and CRM Database.

Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K.

The position requires 25% overnight travel (4 – 6 overnights per month).

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

The Regional Clean Beauty Artist (RCBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Directors in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training. Successful candidate should be located in Montclair, NJ, Union, NJ, or the surrounding area. The territory includes Northern and Southern NJ, CT, and NY.

Makeup Artistry:

Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

The RCBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the Partner Development Coordinator or Territory Manager.

Education and Experience:

• High School Diploma required, AA or BA preferred
• 2 years of Makeup Artistry experience in a retail environment
•  

Key Responsibilities:

• Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed
• Inventory review and order assistance
• Merchandising assistance and display maintenance
• Participation in educational offerings as well as tradeshows when needed
• Provide high-level support to all partner doors
•  

Other Skills and Competencies:

• Strong oral presentation skills; must be able to engage staff and consumers
• Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses and medical office staff
• Strong suggestive selling skills
• Ability to improvise and be creative
• Self-motivated to work independently; enthusiastic
•  

Computer Proficiency:

Applicant must be proficient in the following applications; Microsoft Office Word, Microsoft Excel and Outlook. Must be able to navigate and work with company CRM database, Concur Database and ADP Management.

Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K.

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

The Regional Clean Beauty Artist (RCBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Directors in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training. Successful candidate should be located in Los Angeles, CA.

Makeup Artistry:

Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

The RCBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the Partner Development Coordinator or Territory Manager.

Education and Experience:

• High School Diploma required, AA or BA preferred
• 2 years of Makeup Artistry experience in a retail environment
•  

Key Responsibilities:

• Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed
• Inventory review and order assistance
• Merchandising assistance and display maintenance
• Participation in educational offerings as well as tradeshows when needed
• Provide high-level support to all partner doors
•  

Other Skills and Competencies:

• Strong oral presentation skills; must be able to engage staff and consumers
• Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses and medical office staff
• Strong suggestive selling skills
• Ability to improvise and be creative
• Self-motivated to work independently; enthusiastic
•  

Computer Proficiency:

Applicant must be proficient in the following applications; Microsoft Office Word, Microsoft Excel and Outlook. Must be able to navigate and work with company CRM database, Concur Database and ADP Management.

Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K.

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

Regional Clean Beauty Artist –Westport/New Haven, CT Area - the successful candidate will need a vehicle to drive to MA, CT, Northern NJ and Long Island, NY. Iredale Cosmetics requires all employees and successful job applicants by their date of hire to be fully vaccinated against COVID-19, to the extent permitted by law. The Regional Clean Beauty Artist (RCBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Directors in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training.  

Makeup Artistry:
Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredale brand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:
The RCBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the Partner Development Coordinator or Territory Manager.

CAPABILITIES:
Education and Experience:
•   High School Diploma required, AA or BA preferred
•   2 years of Makeup Artistry experience in a retail environment

Key Responsibilities:
•   Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed
•   Inventory review and order assistance
•   Merchandising assistance and display maintenance
•   Participation in educational offerings as well as tradeshows when needed
•   Provide high-level support to all partner doors

Other Skills and Competencies:
•   Strong oral presentation skills; must be able to engage staff and consumers
•   Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses and medical office staff
•   Strong suggestive selling skills
•   Ability to improvise and be creative
•   Self-motivated to work independently; enthusiastic

Computer Proficiency:
Applicant must be proficient in the following applications; Microsoft Office Word, Microsoft Excel and Outlook. Must be able to navigate and work with company CRM database, Concur Database and ADP Management.

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.

The Clean Beauty Artist (CBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Director in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training. The successful candidate will report to the Director of Artistry and Education.

Makeup Artistry:

Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

The CBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the PDC or TM.

Education and Experience:

High School Diploma required, AA or BA preferred.

2 years of Makeup Artistry experience in a retail environment.

Key Responsibilities

• - Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed.
• - Inventory review and order assistance.
• - Merchandising assistance and display maintenance.
• - Participation in educational offerings as well as tradeshows when needed.
• - Provide high-level support to all partner doors.

Other Skills and Competencies:

• - Strong oral presentation skills; must be able to engage staff and consumers.

• - Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses, and medical office staff.

• - Strong written communication skills
• - Strong suggestive selling skills
• - Ability to improvise and be creative
• - Self-motivated to work independently; enthusiastic.

Computer Proficiency:

• Applicant must be proficient in the following applications: Microsoft Office Word, Microsoft Excel, and Outlook. Must be able to navigate and work with ADP Management.
•  

To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.