Iredale Cosmetics, Inc. (jane iredale) is ‘the skincare makeup’ – a makeup brand committed to creating high-quality products that are good for the skin – equal parts clean ingredients, skin-loving benefits and no-fade makeup performance. Available in more than 50 countries worldwide, jane iredale is championed by skincare professionals and sold in spas, salons, and medical offices as well as premium retailers such as Blue Mercury, Ulta and Nordstrom. The company fosters an inclusive company culture where team members can grow, thrive and make a beautiful difference, both personally and professionally.

IT Support Specialist

The IT Support Specialize monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical issues for employees as they arise.

Key Responsibilities:

• - Installing and configuring computer hardware, software, systems, networks, printers, and scanners

• - Providing technical support across the company (this may be in person or over the phone)
• - Repairing and replacing equipment as necessary
• - Setting up accounts for new users in MS and Third-Party Applications
• - Work closely and collaboratively with other team members and other departments to troubleshoot difficult issues and document solutions
• - Responding in a timely manner to service issues and requests
• - Willing to work off hours to successfully meet objectives
•  

Education and Experience:

• - 2+ years of IT Support or relevant experience
• - Enthusiastic, motivated with a “can-do’” attitude
• - Excellent communication skills including the ability to speak in non-technical terms
• - Ability to effectively prioritize, execute tasks, demonstrate a sense of urgency when necessary and stay organized
• - Experience with Cloud and Virtualization technologies a plus
• - Certifications such as A+ and NET+ are preferred but not required

Iredale Mineral Cosmetics offers excellent benefits including medical, dental, vision, disability and 401k.

Please send a cover letter, salary expectations and resume to: [email protected]

Iredale Cosmetics, Inc. (jane iredale) is ‘the skincare makeup’ – a makeup brand committed to creating high-quality products that are good for the skin – equal parts clean ingredients, skin-loving benefits and no-fade makeup performance. Available in more than 50 countries worldwide, jane iredale is championed by skincare professionals and sold in spas, salons, and medical offices as well as premium retailers such as Blue Mercury, Ulta and Nordstrom. The company fosters an inclusive company culture where team members can grow, thrive and make a beautiful difference, both personally and professionally.

Territory: USA preferably based in Washington DC/Florida/Philadelphia or Chicago markets

Iredale Cosmetics requires all employees and successful job applicants by their date of hire to be fully vaccinated against COVID-19, to the extent permitted by law.

The National Makeup Artist & Educator is responsible to work closely with the Director of Artistry & Education in developing and creating all educational material for global and domestic partners- which include the following: curriculums and PowerPoint presentations for webinars, partner trainings, regional courses, all company issued training material for Territory Managers and partners, webinars, sales support material, and other company plans as established each year.

Makeup Artistry:

Must possess advanced makeup artistry skills and be comfortable applying makeup and teaching makeup classes to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

Participates in and supports all sales, marketing and educational programs and objectives set forth by IC (e.g., new account campaigns, new product launches, promotions, educational classes, trade shows, regional meetings, national sales meetings, etc.). Supports national retailer doors as requested. This includes live and virtual trainings, floor support, sell through and promotional initiatives.

CAPABILITIES:

Education and Experience:

• High School Diploma required, AA or BA preferred
• Minimum of two years outside education or sales experience preferably in the beauty industry or consumer goods required
• Experience with servicing salons, spas, physician’s offices, retail merchants and the small business owner customer base preferred
• Licensed Esthetician/Licensed Instructor/Makeup Artist License preferred
• 5 years of Makeup Artistry experience, 2 years in a retail environment preferred

 Key Responsibilities:

• Offers in-depth and engaging training for partners and clients in both live and virtual environments
  • Emphasis on inspiring doors to promote sell through of product
  • Teaches large-scale courses both online and in-person (on platform)
  • Advanced knowledge in all facets of the brand (makeup, skin, wellness)
• Sell- through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education
• Contributes writing, PR needs, social media content creation, and offers product development assistance (as needed)
• Participation in regional educational events as well as tradeshows when needed
• Provide high-level support to all partner doors

Other Skills and Competencies:

• Strong oral presentation skills; must be able to engage staff and consumers
• Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses, and medical office staff
• Strong written communication skills
• Strong suggestive selling skills
• Tradeshow experience
• Ability to improvise and be creative
• Self-motivated to work independently; enthusiastic
• Bi-lingual/Spanish speaking preferred

Computer Proficiency:

Applicant must be proficient in the following applications: Microsoft Office Word, PowerPoint, Microsoft Excel and Outlook. Must be able to navigate and work with company CRM database, Concur Database and ADP Management.

Work Environment:

The position requires up to 80% travel, including at times working evenings and on weekends. A functional, professional home office must be maintained.

Territory: USA preferably based in Washington DC/Florida/Philadelphia or Chicago markets

Iredale Cosmetics, Inc. (jane iredale) is ‘the skincare makeup’ – a makeup brand committed to creating high-quality products that are good for the skin – equal parts clean ingredients, skin-loving benefits and no-fade makeup performance. Available in more than 50 countries worldwide, jane iredale is championed by skincare professionals and sold in spas, salons, and medical offices as well as premium retailers such as Blue Mercury, Ulta and Nordstrom. The company fosters an inclusive company culture where team members can grow, thrive and make a beautiful difference, both personally and professionally.

Iredale Cosmetics requires all employees and successful job applicants by their date of hire to be fully vaccinated against COVID-19, to the extent permitted by law.

The Regional Clean Beauty Artist (RCBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Directors in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training.

Makeup Artistry:

Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

The RCBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the Partner Development Coordinator or Territory Manager.

CAPABILITIES:
Education and Experience:

• High School Diploma required, AA or BA preferred
• 2 years of Makeup Artistry experience in a retail environment

Key Responsibilities:

• Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed
• Inventory review and order assistance
• Merchandising assistance and display maintenance
• Participation in educational offerings as well as tradeshows when needed
• Provide high-level support to all partner doors

Other Skills and Competencies:

• Strong oral presentation skills; must be able to engage staff and consumers

• Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses and medical office staff

• Strong suggestive selling skills
• Ability to improvise and be creative
• Self-motivated to work independently; enthusiastic

Computer Proficiency:

Applicant must be proficient in the following applications; Microsoft Office Word, Microsoft Excel and Outlook. Must be able to navigate and work with company CRM database, Concur Database and ADP Management.

Iredale Cosmetics, Inc. (jane iredale) is ‘the skincare makeup’ – a makeup brand committed to creating high-quality products that are good for the skin – equal parts clean ingredients, skin-loving benefits and no-fade makeup performance. Available in more than 50 countries worldwide, jane iredale is championed by skincare professionals and sold in spas, salons, and medical offices as well as premium retailers such as Blue Mercury, Ulta and Nordstrom. The company fosters an inclusive company culture where team members can grow, thrive and make a beautiful difference, both personally and professionally.

Iredale Cosmetics requires all employees and successful job applicants by their date of hire to be fully vaccinated against COVID-19, to the extent permitted by law.

The Regional Clean Beauty Artist (RCBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Directors in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training.

Makeup Artistry:

Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

The RCBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the Partner Development Coordinator or Territory Manager.

CAPABILITIES:
Education and Experience:

• High School Diploma required, AA or BA preferred
• 2 years of Makeup Artistry experience in a retail environment

Key Responsibilities:

• Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed
• Inventory review and order assistance
• Merchandising assistance and display maintenance
• Participation in educational offerings as well as tradeshows when needed
• Provide high-level support to all partner doors

 Other Skills and Competencies:

• Strong oral presentation skills; must be able to engage staff and consumers

• Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses and medical office staff

• Strong suggestive selling skills
• Ability to improvise and be creative
• Self-motivated to work independently; enthusiastic

Computer Proficiency:

Applicant must be proficient in the following applications; Microsoft Office Word, Microsoft Excel and Outlook. Must be able to navigate and work with company CRM database, Concur Database and ADP Management.

Job Overview

The Shop jane iredale Assistant Manager provides team leadership and conducts all roles and responsibilities of a Beauty Advisor. This includes engaging with the team daily by motivating, supporting and coaching them. The role provides best-in-class customer service with expert product knowledge and order fulfillment support in processing orders to be delivered to customers. This is a full-time position located at our global headquarters in Great Barrington, Massachusetts.

Responsibilities and Duties

• - Provide overall support for the Customer Experience Manager and fulfill duties as necessary.
• - Support the Beauty Advisor and Fulfillment teams daily by answering their questions and coaching as needed.
• - Motivate the team daily and support team building activities and trainings.
• - Assist with vendor supplies and product inventory.
• - Respond to customer reviews, google reviews and website questions.
• - Engage promptly and enthusiastically to all customer inquiries.
• - Advise customers on application, color and use of products.
• - Share in-depth knowledge across our range of makeup and skincare.  
• - Communicate clearly and politely both verbally and in written format.
• - Listen and understand the needs of the customer.  
• - Build lasting relationships with customers.
• - Handle and resolve customer concerns.
• - Contribute to a team environment and workload.
• - Process orders (pick, pack, ship).

Qualifications

• - Higher education preferred
• - Customer Service and team leadership experience 2+ years
• - Warm, cheerful, and enthusiastic
• - Ability to prioritize
• - Attention to detail and accuracy
• - Passionate about makeup and skincare

To provide exceptional customer service and order fulfilment for janeiredale.com customers.

Key Responsibilities:

- Communicate directly with customers either by telephone and virtually

- Respond promptly and enthusiastically to customer inquiries

- Build lasting relationships with customers

- Communicate clearly and politely both written and in speech

- Share in-depth knowledge of makeup and skincare with customers

- Contribute to a team environment and workload

Education and Experience:

- High School Diploma required, AA or BA preferred

- Computer literacy

- Experience in customer service and/or hospitality

Other Skills and Competencies:
- Team oriented

- Warm, cheerful, and enthusiastic
- Ability to prioritize
- Attention to detail and accuracy
- Ability to learn admin system

- Passionate about makeup and skincare

The ideal candidate will provide order fulfilment support for janeiredale.com.

Key Responsibilities:
- Process orders (pick, pack, ship)
- Create promotional kits
- Organize and replenish stock room
- Flexible with various job tasks based on the Shop’s ever-changing needs
- Ensure shopper’s order requests and/or specific order needs are resolved via a Beauty Advisor
- Report technical issues with hardware and admin platform

Education and Experience:
- High School Diploma
- Knowledge of office software programs such as Microsoft with general computer literacy

Other Skills and Competencies:
- Team oriented
- Warm, cheerful, and enthusiastic
- Ability to prioritize
- Attention to detail and accuracy
- Adaptability
- Ability to learn admin system
- Lift up to 30lbs

The Clean Beauty Artist (CBA) is responsible to work closely with the Partner Development Coordinator, Territory Manager and Regional Director in assisting with makeup artistry, inventory review, merchandising, floor support, events, staff events and retail training. The successful candidate will report to the Director of Artistry and Education.

Makeup Artistry:

Must possess a minimum of intermediate makeup artistry skills and be comfortable applying makeup to consumers and partners. Must have a key understanding of the jane iredalebrand and products to feel at ease explaining and discussing key ingredients as well as the features and benefits.

Support:

The CBA will support scheduled events, floor support and training when needed by a National Account or a partner location. These events will be scheduled by the PDC or TM.

Education and Experience:

High School Diploma required, AA or BA preferred.

2 years of Makeup Artistry experience in a retail environment.

Key Responsibilities

• - Sell through of retail inventory, promotional items, and skincare supplements via floor support, events and consumer interaction and education when needed.
• - Inventory review and order assistance.
• - Merchandising assistance and display maintenance.
• - Participation in educational offerings as well as tradeshows when needed.
• - Provide high-level support to all partner doors.

Other Skills and Competencies:

• - Strong oral presentation skills; must be able to engage staff and consumers.

• - Ability to interact professionally with retail staff, spa owners, managers, and spa/salon staff, as well as doctors, nurses, and medical office staff.

• - Strong written communication skills
• - Strong suggestive selling skills
• - Ability to improvise and be creative
• - Self-motivated to work independently; enthusiastic.

Computer Proficiency:

• Applicant must be proficient in the following applications: Microsoft Office Word, Microsoft Excel, and Outlook. Must be able to navigate and work with ADP Management.