Privacy Policy
Last updated May 23, 2023
Last updated May 23, 2023
At jane iredale, we believe in making privacy easy for our customers, website visitors, and mobile app users. Below is a guide to our privacy practices, or you can read the full Privacy Policy here.
When and how we collect information
Types of information we collect
How we use your information
How we disclose your information
We may share data with vendors or third parties who:
We may also share data when:
Contact us
If you have any questions about our privacy or security practices or if you would like to exercise your rights,
please contact us at: privacy@janeiredale.com
877-869-9420
Iredale Cosmetics, Inc.
Attn: Website Privacy Policy
50 Church Street
Great Barrington, MA 01230
Last updated May 23, 2023
We at Iredale Cosmetics, Inc., (“jane iredale”) are committed to protecting the privacy of our customers and visitors. This Privacy Policy describes the ways in which we collect, use, disclose, and protect information about you in connection with your use of our website. When you use our website, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.
“Personal information” is information by which you can be identified, such as your name, e-mail address, billing and mailing addresses, telephone number(s) and credit card number(s). When you provide personal information on our website, you are consenting to the way in which we collect, use and disclose your personal information, as described in this Privacy Policy.
We may collect personal information that you provide when you:
jane iredale provides an online “Try It On” feature for you to upload an image or use your webcam to virtually try on our products. Any images collected through this feature are stored locally on your device. We do not collect these images, and only process aggregate or anonymous information about use of the feature.
We may disclose information with your consent. We may also disclose your information with vendors or third parties who:
In addition:
You have the right to:
You can exercise these rights by contacting Iredale Cosmetics at privacy@janeiredale.com.
Like many companies, we use cookies, pixels, web beacons, and other tracking technologies to collect information about your browsing activities, your interactions with our websites or emails, and to serve tailored ads. There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:
- Blocking Cookies In Your Browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
- Advertising Industry Opt-Out Tools. You can also use these opt-out options to limit use of your information for interest-based advertising online or in apps by visiting http://optout.aboutads.info
- With Each of Our Vendors Individually. The following advertising or marketing services partners offer opt-out features that let you opt-out of use of your information for interest-based advertising or profiling:
Vendor | Purpose | Reference to Privacy Policy |
Shopify | eCommerce Platform | |
Klaviyo | Email marketing, SMS Marketing | |
Yotpo | Loyalty rewards and visual UGC | |
Hotjar | Website analytics | |
Attentive | SMS Marketing | |
Bazaarvoice | Website user content | |
Gorgias | Live chat helpdesk | |
| Website analytics |
Advertising Services Using Cookies and Related Technologies
Vendor | Purpose | Reference to Privacy Policy |
| Online advertising | |
| Online advertising | |
TikTok | Online advertising | |
Amazon | Online advertising | |
Criteo | Online & programmatic advertising | |
Trade Desk | Online & programmatic advertising |
Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or “CPRA” (collectively, the “CCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”) create additional privacy obligations for businesses and provide Californians and Virginians with additional privacy rights.
Additional Privacy Rights:
In addition to the rights granted above, if you are a California or Virginia resident, you have the right to:
You may exercise these rights by contacting jane iredale at privacy@janeiredale.com.
jane iredale U.S. does not directly own or manage international jane iredale entities. Individuals visiting jane iredale websites outside the United States should exercise their individual rights as instructed in the country-specific website privacy policy.
For international businesses to which we provide products as a wholesaler, we collect the name and email of your employees for account registration and use of our professional business to business webpage. For those such employees who are residents ofthe U.K. or European Economic Area you have certain rights and protections under the General Data Protection Regulation (GDPR) regarding the processing of your personal data.
Under the GDPR, we process Personal Data under the following legal basis.
Processing Activity | Legal Basis under GDPR |
Processing your employee information | Contract Fulfillment |
Improving our Website and services | Legitimate Interest |
Product, Marketing or Service-Related Communications | Legitimate Interest |
You have the right to exercise these choices with respect to your personal data:
- Request access to your personal data.
- Request that we correct any inaccuracies in your personal data.
- Request that we delete your personal data. Please note if your personal data is necessary for compliance with our legal or regulatory obligations, then we may retain it.
- Object to the processing of your personal data through our “Exercise Your Choices’ section listed above. In addition, you may also object if you believe your fundamental rights and freedoms outweigh our legitimate interests.
- Lodge a complaint with your local supervisory authority if you have concerns about how we process your personal data.
You can exercise these rights by contacting Iredale Cosmetics, LTD at privacy@janeiredale.com with proof of your EU residency status.
We maintain reasonable safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Despite our efforts, we cannot guarantee that unauthorized access or use will never occur. It is important that you take steps to keep your information safe and secure. Choose an account password that is hard for others to guess and don’t reveal it to third parties. If you use a shared public computer, do not opt to have your login ID or password remembered and be sure to log out of your account when you finish.
jane iredale will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data or the information you provided to us to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. We will retain your marketing contact information until you unsubscribe from our marketing communications. We will also retain the Services’ usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods. The criteria we use to determine retention periods for each category of personal information is based on the type of personal information, contractual requirements, or with regards to product or service maintenance and improvements. We will also retain and use personal information as necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.
11. Childrens Privacy
We do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, please ask a parent or guardian for help in using our website or purchasing any products. If you believe we have obtained personal information associated with children under the age of 13 (or 16 in California), please contact us at privacy@janeiredale.com and we will delete it.
This website may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third party websites. We encourage you to read the privacy policies or statements of the other websites you visit.
We may update this Privacy Policy from time to time as we update or expand our Services. If we make material changes, we will post the updated Privacy Policy on this page with a “Last Updated” effective date of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this page when you access our Services.
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can contact jane iredale by email, telephone, or mail:
877-869-9420
Iredale Cosmetics, Inc.
Attn: Website Privacy Policy
50 Church Street
Great Barrington, MA 01230