Shipping Information

    Please anticipate a 2-3 day processing delay as we observe social distancing and keep our team safe. Questions? Contact our Beauty Advisors at 877.869.9420 or

    USPS Priority Mail may require 1-2 additional days to be delivered due to COVID-19 impacts to the United States.

    Delivery to the contiguous U.S.:
    USPS Priority
    Cost: FREE!
    Delivery Time *: 1-3 days *

    USPS Priority Mail Express
    Cost: Actual cost
    Delivery time*: 1-2 days *

    *Time stated in business days, excluding weekends and holidays. Delivery times are estimates to most addresses.

    Delivery to Alaska, Hawaii, & most U.S. Territories:
    USPS Priority Cost: FREE!
    Delivery time: 2-5 business days

    USPS Priority Mail Express Cost: Actual cost
    Delivery time: 3-5 business days

    Shipping Days: Monday thru Saturday, excluding U.S. federal holidays. Please note, shipping time is based on business days only. (Sunday is not counted as a business day.)

    Undeliverable packages: Refused shipments and packages that have failed delivery will be returned to jane iredale and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.

    International Delivery:
    USPS International Cost: Actual cost
    Delivery time: 10-60 business days

    Some international packages may be subject to a customs charge. Any customs charge is determined by the country to which the package is shipped, not by jane iredale. Please check with your local postal service regarding customs charges prior to ordering. The following countries either have local distribution or shipping restrictions, so we cannot process an order with a billing and/or shipping address in these locations. Please visit our international contact page for information on our authorized international distributors: Andorra, Australia, Austria, Belarus, Belgium, Bermuda, Brazil, Bulgaria, Canada, Caribbean Islands (Greater Antilles, The Lesser Antilles and Lucayan Archipelago), China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Guatemala, Hong Kong, Indonesia, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxemburg, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Puerto Rico, Russia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, U.A.E (Saudi Arabia, Pakistan, Bahrain, Qatar, Oman, Lebanon, Morocco and Kuwait), United Kingdom, or Ukraine.

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