Iredale Mineral Cosmetics, located in Great Barrington, MA is a rapidly growing global distributor of natural cosmetics. We are currently seeking the following full-time talented and motivated individual/s to join our team. Iredale Mineral Cosmetics offers excellent benefits including medical, dental, vision, disability and 401k. If you are interested in applying for one of our openings please submit your resume to email@example.com.
IT Support Specialist
We are currently seeking a talented and motivated IT professional to join our team. The ideal candidate will have previous Help Desk experience, be adept at user support and have troubleshooting skills in their back pocket. This individual is part of team dedicated to keeping the business operational at every level.
- Manage Help Desk ticketing queue.
- Support all laptop and desktop users (both locally and remotely)
- Complete New Hire Requests – creating usernames, email addresses, setting up computers and other devices as applicable.
- Respond timely to Help Desk requests and assign tickets to appropriate IT contact.
- Maintain equipment inventory.
- Perform tape backups.
- Monitor antivirus software.
- Assist Systems Administrator with various projects.
Education and Experience:
- Minimum 2 years’ experience with workstation, network and systems support in a Microsoft Windows environment.
- Ability to troubleshoot complex issues.
- Ability to effectively prioritize multiple projects.
- Ability to work under pressure.
- Detail oriented, professional and motivated self-starter.
- Excellent interpersonal skills.
- Comfortable working both independently and as part of a team.
- Excellent customer service skills.