customer service

how may we help you?

check order status

To check the status of your Internet or Phone order please use our order status page. We also encourage you to create an account. With your account you can track all of your orders, print receipts and create a wish list.

contact us

Please email us at personalshoppers@janeiredale.com

We also welcome you to call us toll-free at 1-877-869-9420. Our Personal Shoppers look forward to assisting you anytime Monday through Friday 9am-7pm EST, and Saturday and Sunday 9am-5pm EST, except for major holidays.

shipping policies
phone orders
returns
website terms of use
help (frequently asked questions)

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